Configure Prescription Details

From 2nd February 2023, ordering prescriptions via our website using Online Access will no longer be available. We will be exclusively using Patient Access. If you would like further information on Patient Access or you would like to register, please phone the Practice on 01224 586829 to discuss. To download an application form, please click here. If you already have an account and have a query, please email;

How to Order

Repeat prescriptions may be obtained in a number of ways.

  • By telephone 24 hours a day – leave a message on our prescription message machine (Tel 01224 565400). Please speak clearly giving your full name and the full name and strength of all the items you require.
  • By post – The right-hand side of your last prescription gives details of your current drugs. Tick the items you require and post the slip to us.
  • In person – leave your request in the box alongside the reception desk. Use either the right-hand side of your last prescription, or the request slips beside the box. Our receptionists will be pleased to help you if you have any problems.
  • Albyn Online Services – you can order online by signing up to our online services via this website.

Repeat Prescriptions

To reduce the footfall within the practice, we are encouraging all patients to sign up with a Pharmacy for collection of their prescriptions.

If you have a preferred Pharmacy for collecting your scripts please contact the practice and we will arrange to have this setup. This will mean when you order your scripts, they will be delivered direct to the Pharmacy of your choice and you should attend there for collection.

Please allow 4 working days for collection from time of ordering.


If you wish your prescription to be posted out to you, or to your preferred pharmacist, please provide us with a stamped addressed envelope. A number of local pharmacies offer a collection service from the surgery. Please ask your pharmacy if they collect from Albyn Medical Practice.

If you are going on holiday or during Christmas or New Year periods please order your repeat prescriptions in plenty of time. Please note that a person can only collect prescriptions if they are over the age of 16.