Please note, eConsults can now only be submitted to Albyn Medical Practice during the following times; 0800 am - 1830 pm Monday to Friday, excluding bank holidays and public holidays. However please note that the self-help options are available at all times and you may also find links to an appropriate local service for your condition too.

Hints and Tips for using eConsult

  1. Try to choose the specific medical condition you wish to consult about. If you know or are fairly certain what condition you are suffering from please select “I want help for my condition” and then pick the condition from the list. This provides us with the most appropriate information for your condition.
  2. You may find some questions seem repetitive but please answer as fully as possible – they help inform the doctor who is reviewing your information.
  3. If you think the doctor may prescribe medication for you please include the name of your preferred pharmacy when answering this section. This will help us to direct your prescription to the pharmacy of your choice. Prescriptions cannot be collected from the surgery during the Covid 19 pandemic.
  4. It is sometimes helpful for the doctor to have a photo to help him/her to diagnose your condition. To include a photo you must choose a specific condition. Select “I want help for my condition” and then select an appropriate condition (eg acne, rash, hives, eczema etc). Please see the video below to help you to attach a photo to the eConsult.