Repeat Prescriptions

Repeat prescriptions may be obtained in a number of ways.

• By telephone 24 hours a day – leave a message on our prescription message machine (Tel 01224 565400). Please speak clearly giving your full name and the full name and strength of all the items you require.
• By post – The right-hand side of your last prescription gives details of your current drugs.  Tick the items you require and post the slip to us.
• In person – leave your request in the box alongside the reception desk.  Use either the right-hand side of your last prescription, or the request slips beside the box.  Our receptionists will be pleased to help you if you have any problems.
• Albyn Online Services – you can order online by signing up to our online services via this website.

If you wish your prescription to be posted out to you, or to your preferred pharmacist, please provide us with a stamped addressed envelope.  A number of local pharmacies offer a collection service from the surgery.  Please ask you pharmacist if they collect from Albyn Medical Practice.

Please allow two working days from the receipt of your order before collecting your prescription from the surgery premises or your requested pharmacy.

If you are going on holiday or during Christmas or New Year periods please order your repeat prescriptions in plenty of time.  Please note that a person can only collect prescriptions if they are over the age of 16.

Your Test Results

To obtain your results you can visit the surgery, or telephone us on 01224 586829 between 11:00 and 16:00.

Please make sure to have the details of the test(s) taken available to you when you phone for your results.

Very often patients have more than one test taken and it is important that patients receive the correct number of results back. If you have a blood test taken you will be given a 'chit' with the details of the tests done.

Test results vary in the time taken to arrive back from the laboratory. Please note we would request all patients to contact us for their results and emphasise your responsibility to follow-up the results of tests taken.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.